Agreement Policies

Rently (PTY) LTD - Terms of Use and Rental Agreement

Effective Date: 01/10/2024
1. Acceptance of Terms

Welcome to Rently (PTY) LTD ("Rently," "we," "us," or "our"). By accessing or using our online platform, including our website (www.rently.mobi) and mobile application (collectively referred to as "the Platform"), you agree to comply with and be bound by these Terms of Use and Rental Agreement ("Agreement"). If you do not agree with any part of these terms, please do not use our services.
2. Rental Agreement
2.1 General Rules:

    Rently serves as a platform connecting individuals who wish to rent items ("Renters") with individuals who own items available for rent ("Owners"). Rently is not a party to any rental agreements between Renters and Owners.
    Renters and Owners are responsible for their own transactions and must adhere to all applicable laws and regulations.

2.2 Item Inspection:

    Renters are responsible for thoroughly inspecting rental items before accepting them. Any damage or issues must be reported to the Owner immediately.

2.3 Insurance:

    Rently strongly recommends that both Renters and Owners maintain adequate insurance coverage for rented items. Rently bears no responsibility for any loss, theft, or damage to rented items.

2.4 Ownership Verification:

    Owners must verify that they have legal ownership or proper authorization to rent out items listed on the Platform.

3. Use of the Platform
3.1 User Accounts:

    Users are responsible for maintaining the confidentiality of their account information and passwords.

3.2 Prohibited Activities:

    Users may not use the Platform for any illegal or harmful activities, including but not limited to fraud, harassment, or unauthorized use of copyrighted materials.

4. Liability Disclaimer
4.1 General Disclaimer:

    Rently is not responsible for any disputes, damages, injuries, or liability arising from the use of our platform.

4.2 Limitation of Liability:

    Rently's liability is limited to the extent permitted by South African law. In no event shall Rently be liable for any indirect, consequential, or punitive damages.

5. Intellectual Property
5.1 Ownership:

    All content and intellectual property on the Platform are exclusively owned by Rently and protected by copyright and trademark laws.

6. Termination
6.1 Rently's Right to Terminate:

    Rently reserves the right to terminate or suspend user accounts for any violations of these Terms of Use.

7. Dispute Resolution
7.1 Mediation and Arbitration:

    Any disputes between users and Rently shall be resolved through mediation and, if necessary, binding arbitration in accordance with South African law.

8. Privacy Policy
8.1 Privacy Practices:

    For information on our data collection and privacy practices, please refer to our Privacy Policy accessible on the Platform.

9. Contact Information

For any questions or concerns related to these Terms of Use and Rental Agreement, please contact us at info@rently.mobi.
10. Changes to Terms

Rently may update these Terms of Use and Rental Agreement at any time. It is your responsibility to review these terms periodically for changes.

By using the Rently platform, you acknowledge that you have read, understood, and agreed to these Terms of Use and Rental Agreement.

Glossary

Before we delve into the details, here are some key terms that you should be familiar with:

• Personal Information: This refers to information that can directly or indirectly identify an individual. It may include names, identification numbers, photos, videos, addresses, and more.
• Verification Services: These are our identity and address verification services that we provide to our clients. Our goal is to help verify the authenticity of identities and addresses securely.
• Client: These are organizations or businesses that have engaged Rently to conduct identity verification, address verification, or related checks.
• User: Users are individuals whose identities we verify on behalf of our clients.
• Data Providers: These are entities that assist us in obtaining additional information to perform specific verification checks.
• PII (Personally Identifiable Information): Any data or information that can be used to identify an individual directly or indirectly.

1. Introduction

Welcome to Rently (PTY) LTD ("Rently," "We," "Our," or "Us"). We are dedicated to empowering individuals with their identity through our identity verification and attestation services in a secure manner. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, www.rently.mobi, and use our verification services. Your privacy matters to us, and we strive to maintain the highest standards of data protection. Please take the time to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website and services, you consent to the practices described herein.*

2. Information We Collect and How We Collect It

To provide our Verification Services, we require specific user information. The exact details vary based on the type of verification being conducted. For instance, during Identity Document verification, we request the unique identification number of the user ("subject") ID, the user's date of birth, first name, and last name. We subsequently verify the authenticity of the provided identity document by cross-referencing it with our data providers. We may also request a photo or video of the user's face, which we'll match with the identity document to ensure congruence. If successful, the user will be deemed to have verified their identity. Similarly, for address verification, we request the user's first name, last name, and physical address, which we verify by matching with existing data or dispatching a field agent for validation. Consent for verification is obtained either through client contracts or, when engaging directly with Youverify, our choice customer verification method, through checkboxes and clearly labeled buttons with accompanying explanatory text.*

3. Rently Data Lifecycle and Verification Classification

Upon completing a verification, we provide a Rently Report to the client. This report includes recommendations and reasoning generated from machine learning models, human processes, and data from data providers. To stay current, consult our Technical Documentation. Rently Reports empower clients to make informed decisions and aid users encountering verification challenges.

4. Data Logging

We maintain logs of various interactions to ensure the integrity of our services, improve the user experience, and protect the security and privacy of our users. The logged data includes but is not limited to:

• Transaction History: We keep records of transactions, including verification activities and payment history.
• Verification Results: We log whether identity verifications are successful or have failed to ensure platform security and provide assistance when necessary.
• Addresses and Location Data: Information entered in our system, specifically related to addresses, and location data obtained from form submissions and search bar usage.
• 

Glossary

Before we delve into the details, here are some key terms that you should be familiar with:

• Personal Information: This refers to information that can directly or indirectly identify an individual. It may include names, identification numbers, photos, videos, addresses, and more.
• Verification Services: These are our identity and address verification services that we provide to our clients. Our goal is to help verify the authenticity of identities and addresses securely.
• Client: These are organizations or businesses that have engaged Rently to conduct identity verification, address verification, or related checks.
• User: Users are individuals whose identities we verify on behalf of our clients.
• Data Providers: These are entities that assist us in obtaining additional information to perform specific verification checks.
• PII (Personally Identifiable Information): Any data or information that can be used to identify an individual directly or indirectly.

1. Introduction

Welcome to Rently (PTY) LTD ("Rently," "We," "Our," or "Us"). We are dedicated to empowering individuals with their identity through our identity verification and attestation services in a secure manner. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, www.rently.mobi, and use our verification services. Your privacy matters to us, and we strive to maintain the highest standards of data protection. Please take the time to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website and services, you consent to the practices described herein.*

2. Information We Collect and How We Collect It

To provide our Verification Services, we require specific user information. The exact details vary based on the type of verification being conducted. For instance, during Identity Document verification, we request the unique identification number of the user ("subject") ID, the user's date of birth, first name, and last name. We subsequently verify the authenticity of the provided identity document by cross-referencing it with our data providers. We may also request a photo or video of the user's face, which we'll match with the identity document to ensure congruence. If successful, the user will be deemed to have verified their identity. Similarly, for address verification, we request the user's first name, last name, and physical address, which we verify by matching with existing data or dispatching a field agent for validation. Consent for verification is obtained either through client contracts or, when engaging directly with Youverify, our choice customer verification method, through checkboxes and clearly labeled buttons with accompanying explanatory text.*

3. Rently Data Lifecycle and Verification Classification

Upon completing a verification, we provide a Rently Report to the client. This report includes recommendations and reasoning generated from machine learning models, human processes, and data from data providers. To stay current, consult our Technical Documentation. Rently Reports empower clients to make informed decisions and aid users encountering verification challenges.

4. Data Logging

We maintain logs of various interactions to ensure the integrity of our services, improve the user experience, and protect the security and privacy of our users. The logged data includes but is not limited to:

• Transaction History: We keep records of transactions, including verification activities and payment history.
• Verification Results: We log whether identity verifications are successful or have failed to ensure platform security and provide assistance when necessary.
• Addresses and Location Data: Information entered in our system, specifically related to addresses, and location data obtained from form submissions and search bar usage.
•